Agency workflow system

Connect families with the right care—and run your placement practice with clarity.

Manage client progress, handle outreach, build reusable facility knowledge, and coordinate with connected families from one agency workspace that is purpose-built for placement work.

One client pipeline
Collections and sourcing memory
Family connection workflow

Agency Command

Outreach, clients, and sourcing in one place.

Family-connected workflow

Active pipeline

18 clients
Researching6
Touring5
Decision3

Intake and conversion

11

open family requests and invites

Shared listings and family feedback active

Collections and reusable sourcing

Trusted communities, market notes, and shortlist logic stay reusable beyond one client case.

Not a generic CRM

Features

Built for agencies that handle many families without losing context.

The agency product is structured around placement workflow, discovery, sourcing memory, and family coordination rather than turning into an overloaded task manager or generic CRM.

Run one agency pipeline

Track every active client in one placement pipeline while keeping listing-by-listing tracking inside the client workspace.

Build reusable collections

Save trusted communities, market shortlists, and reusable sourcing knowledge so the agency gets sharper with use.

Coordinate with families

Receive family inquiries, send join requests after off-platform agreement, and share curated listings with connected families.

Workflow

A tighter operating rhythm from inquiry to active placement work.

The best agency workflow separates client progress from listing tracking, keeps the consent flow clear, and lets advisors move a family from first contact into active placement work without depending on spreadsheets.

Product fit

One master client pipeline instead of many fragmented boards
Client-level listing tracker for facility-by-facility follow-through
Leads and invitations separated from active client operations
Step 1

Receive and qualify interest

Families can discover the agency publicly and request help. Advisors review fit before inviting them into the workflow.

Step 2

Align off-platform

Services, fees, and terms are discussed directly between the agency and family. The platform does not handle contracts or payments.

Step 3

Move into active placement work

Once the family accepts the join request, the relationship becomes operational inside the portal and the client gets a real workspace.

Family Connection

The family relationship stays clear from inquiry to active client connection.

Agencies need a consent-based workflow, not a vague intake bucket. Families can reach out, agencies can review candidacy, and the working relationship becomes operational only after the family accepts the join request.

Family inquiry first

Agencies gain visibility into family candidacy after the family has reached out, keeping the consent model coherent.

One active agency relationship

The system is structured around one active agency connection so the working relationship stays clear for the family.

Shared listings with feedback

Connected families can review agency-shared communities separately from favorites and signal interest or pass.

Important boundary

Agency fees, contracts, commissions, and payments are handled directly between the agency and the family outside the platform. The platform handles discovery, consent, and coordination, not agency billing.

Collections

Keep agency knowledge reusable instead of rebuilding the same shortlist every time.

Collections create the second half of the agency system: long-term sourcing memory. That gives advisors reusable leverage beyond whatever is happening with one client today.

Agency memory compounds over time

Collections keep trusted communities, city-specific sets, and reusable sourcing notes outside any one client case.

Client work stays client-specific

Boards are no longer overloaded with sourcing memory. The pipeline tracks clients, while collections store long-term knowledge.

Pricing

Simple monthly subscription. Your agency fees stay between you and your clients.

The platform provides workflow, discovery, and coordination tools. Your own fees, contracts, and payments with families are handled directly outside the platform.

Agency workspace

$79 / month

Full access to the agency portal and workflow tools. Your fees, contracts, and payments with families stay between you and them.

Client pipeline and placement workflow
Collections and reusable sourcing memory
Family connection and shared listings
Leads and invitation management

Get Started

Build an agency workflow that gets stronger every time your team uses it.

Create the account, start managing family interest, organize collections, and move active clients through a cleaner placement process.